Build Bridges, Not Barriers: What Self-Aware Leaders Do
“If you just communicate, you can get by. But if you communicate skillfully, you can work
miracles.” – Jim Rohn
Effective communication lies at the heart of successful leadership. As a leader, your ability to connect with your team, inspire them, and foster collaboration is crucial for achieving organisational goals. However, communication can sometimes become a barrier rather than a bridge. Let’s explore the essential communication strategies that leaders can employ to
build bridges, create a positive work environment, and enhance productivity.
Foster Open and Transparent Communication
To build bridges with your team, establish an environment where open and transparent communication is encouraged. Be approachable and create opportunities for team members
to express their thoughts, concerns, and ideas without fear of judgement or retribution. Encourage active listening and ensure that everyone feels heard and valued.
Be Clear, Concise, and Contextual
As a leader, it is essential to articulate your message clearly and concisely. Avoid jargon and complex language that may confuse or alienate team members. Provide context and explain
the “why” behind your decisions or directives, enabling your team to understand the bigger picture. By doing so, you foster trust and alignment within the team.
Adaptive Communication Style
Effective leaders recognise that different team members may have diverse communication preferences and styles. Adapt your communication approach to meet the needs of
individuals. Some team members may prefer face-to-face interactions, while others may find written or digital communication more effective. Tailor your communication to ensure
maximum understanding and engagement.
Optimise Feedback
Feedback is a crucial catalyst for professional growth, and leveraging the Situation Behavior Impact (SBI) method can significantly enhance its efficacy. When delivering feedback,
prioritise precise observations that accentuate both strengths and areas for improvement. Provide actionable suggestions and engage in discussions regarding the influence of
behaviours on desired outcomes.
Embrace FeedForward
By adopting FeedForward, an approach that focuses on receiving specific suggestions and guidance for future improvement, you can foster a culture of continuous improvement,
collaboration and innovation. FeedForward encourages proactive action and empowers individuals to anticipate challenges, seize opportunities, and continuously evolve their skills
and performance.
Effective communication is the cornerstone of successful leadership. By implementing these communication strategies, you can build bridges and create an environment that promotes
collaboration, trust, and productivity. Remember, as a leader, your communication style sets the tone for the entire team. Embrace these strategies, refine your approach, and watch as
barriers dissolve, and bridges strengthen, resulting in enhanced team performance and success.
