Leading with Empathy: The Key to Emotional Intelligence “Empathy is seeing with the eyes of another, listening with the ears of another, and feeling with the heart of another.” – Alfred Adler Ever feel like your boss lives on Mount Clueless, totally out of touch with your daily struggles? Yeah, been there, done that. And […]

The Unfiltered Leader: Embracing Authenticity in a World of Pretense “Authenticity is the alignment of head, mouth, heart, and feet – thinking, saying, feeling, and doing the same thing – consistently. This builds trust, and followers love leaders they can trust.” – Lance Secretan Starbucks, the global coffeehouse chain, epitomizes the power of embracing authenticity […]

The EQ Advantage: How Emotional Intelligence Sets Leaders Apart “It is very important to understand that emotional intelligence is not the opposite of intelligence, it isnot the triumph of heart over head; it is the unique intersection of both.” – David Caruso In 2014, when Satya Nadella assumed the role of CEO at Microsoft, he […]