
Trust Building Workshops
Build a trusting, high performing team using clear communication techniques that make your members feel heard. Our trust building workshops cover interpersonal skills that teach you to act appropriately in challenging situations and achieve successful collaborations in the workplace.
Trust is the foundation of a high-performing work environment. Teams that have healthy communication, high motivation and enjoy collaborations have to start with a trusting relationship. Conflicts begin when leaders ignore the key issues that cause dysfunction in a team.
In today’s world, leaders need to throw out the top-down approach of hierarchy and dominance in the workplace. Building trust requires professionals to shift their focus to encouraging open conversations, embracing vulnerability and improving listening skills to involve a team in a decision-making process.
We offer 2 trust building workshops that target different team cultures:
1. Workshop 1: For professionals who want to hold productive and drama-free collaborations
2. Workshop 2: For leaders who want to handle conflicts and dysfunction in their team with ease
Who Should Join Our Trust Building Workshops?
Our trust-building workshops are for professionals and leaders who want to:
• Have more efficient and productive collaborations with their team and clients
• Build high performing teams using strong and clear communication techniques
• Handle conflicts without losing the trust of your team or clients
How You Will Benefit From Our Trust Building Workshops
Reduce conflicts and drama by building trust with your team and clients
★ Get your clients and team on the same page for better collaboration
★ Build your emotional intelligence to understand others’ state of mind and communicate
appropriately
★ Develop leadership skills and become a leader that listens attentively to understand their
team’s concerns
★ Give objective feedback that won’t make anyone second guess your intentions
★ Consider differing opinions in your team and turn them into long-term solutions
Trust Building Workshop: Workshop 1
Workshop 1 covers effective techniques that help you become more aware of your team’s agenda, understand what drives behaviour and know what each person or project needs for success. The workshop utilises a 3-step process that teaches you to acquire accurate information before acting. Workshop 1 equips you with the key questions you should be asking your team to build trust instead of creating conflicts.
ACCEPT | ENQUIRE | ACT |
---|---|---|
Accept the situation you are in without reacting impulsively. Understand your position as a leader and prepare yourself for the next steps of handling any challenges thrown your way. | Equip yourself with key questions that improve communication with your team or client. These questions will help you gain insight into how they think. The goal of enquiring using clear questions is to gather accurate information and understand their agenda before you take the appropriate actions. | Using the information you have acquired, you can now apply techniques that encourage trust building in teams and clients. Handle conflicts by considering everyone’s opinions and communicating objectively. Give constructive feedback to others based on their responses collected during the enquiry process. |
Course Duration & Delivery for Workshop 1
Duration:
1-Day Workshop (2-part module of 3 hours each)
2-Day Workshop (3 hours per day)
Delivery Methods for Workshop 1:
→ Face-to-face group sessions
→ One-on-one training
→ Online Workshop (also available to organisations worldwide)
Trust Building Workshop: Workshop 2
Workshop 2 dives into the Five Dysfunctions of a Team to target the causes of conflict and drama in the workplace. By identifying unproductive behaviours, leaders can then work on them with a set of guidelines that develop their leadership skills. Workshop 2 teaches professionals to harness positivity in arguments and turn them into healthy and constructive discussions instead of personal attacks. Using the foundation of trust, leaders will learn to navigate conflicts and build high performing teams.
Create a trusting environment in the workplace that encourages honesty and open conversations. Leaders should set an example by being vulnerable with their team and should not be afraid to show their faults.
Avoid artificial harmony that could cause further tension in a team. Don’t ignore controversial, touchy topics and allow all members to voice out their opinions so that conflicts can be solved quickly.
Be sure in your decisions and stick to them or risk losing direction. Learn to align the team on objectives and priorities to avoid unclear instructions and unproductive delays.
Learn to accept responsibility as a leader if you’ve made a mistake. By modelling this behaviour, your team will not be afraid of taking accountability for their actions instead of blaming it on others.
Build a collaborative team that aims to reach goals and results together. Encourage achievement-orientated mindsets that bounce back from failures.
Course Duration & Delivery for Workshop 2
Duration:
1-Day Workshop (full day)
2-Day Workshop (half day)
Delivery Methods for Workshop 2:
→ Face-to-face group sessions
→ One-on-one training
→ Online Workshop (also available to organisations worldwide)
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